Fuchu Strawberry Picking Farm Q&A

We introduce frequently asked questions and their answers. Click on an item to display the answer.
It is scheduled to be available until late May.
The cancellation URL is provided in the booking confirmation email, so please proceed with the cancellation from there.
Bookings start 30 days in advance. As for the booking start time, it is not fixed as it depends on the completion of the date update process in the booking system, so we cannot specify a time. We apologize for any inconvenience and thank you for your understanding. Also, the date update process does not occur at midnight, it happens irregularly.
We sometimes increase the number of people we can accept at the last minute. We apologize for the inconvenience, but we would appreciate it if you could frequently check the booking status.
Please come from the entrance facing the old Koshu Kaido on the north side of our farm. There is only one entrance to our farm, so please make sure to come from that side.
Our farm does not have a parking lot. Please use nearby coin-operated parking or come by public transportation.
It is fine to come by bicycle. We have a space for parking bicycles, so please come safely.
We do not accept bookings over the phone. Bookings can only be made online. This is because booking information is automatically managed through a cloud-based database system.
For groups of more than 20 people, reservations can be made through our official LINE account at official LINE. Please contact us via our official LINE account more than one month before your planned date of visit, including the date and number of people in your message. Please specify the number of adults (elementary school students and above) and children (ages 3 up to elementary school students) as the fees vary. For group visitors, it is also possible to reserve the entire house for your use. (However, there may be cases where the house cannot be reserved) When reserving the entire house, an additional fee of 5,000 yen will be charged on top of the strawberry picking fee per person.
Currently, we do not allow strawberry picking with pets. We appreciate your understanding. Also, pets are not allowed inside the cafe, but there is a bench outside the cafe where you can stay with your pets.
Please check your spam folder as the email may have been filtered there. Also, in the case of carrier emails such as ezweb.ne.jp or au.com, there are instances where emails do not reach you due to carrier-side filtering. In such cases, please use another email address, like Gmail.
We kindly ask you to cancel your reservation once and then make a new reservation.