Privacy Policy

Fuchu Strawberry Picking Farm (hereinafter referred to as "the Farm") establishes the following Privacy Policy (hereinafter referred to as "this Policy") regarding the handling of users' personal information in the services provided on this website (hereinafter referred to as "the Service").

Article 1 (Personal Information)

"Personal Information" means "personal information" as defined by the Act on the Protection of Personal Information, and refers to information about a living individual that can identify a specific individual by name, date of birth, address, phone number, contact details, or other descriptions contained in such information, as well as data relating to facial appearance, fingerprints, voiceprints, and information that can identify a specific individual by itself, such as insurer numbers on health insurance cards (personal identification information).

Article 2 (Methods of Collecting Personal Information)

When users register for use, the Farm may ask for personal information such as name, date of birth, address, phone number, email address, bank account number, credit card number, and driver's license number. The Farm may also collect transaction records and payment-related information containing users' personal information from our partners (including information providers, advertisers, ad distributors, etc.; hereinafter referred to as "partners") and others.

Article 3 (Purpose of Collecting and Using Personal Information)

The purposes for which the Farm collects and uses personal information are as follows.

1. To provide and operate the Farm's services
2. To respond to inquiries from users (including identity verification)
3. To send emails about new features, updates, campaigns, etc. for services in use by users and information on other services provided by the Farm
4. To contact users as necessary regarding maintenance, important notices, and similar matters
5. To identify users who violate the Terms of Use or attempt to use the Service for fraudulent or unjust purposes, and to refuse their use
6. To allow users to view, change, or delete their registered information, and to view their usage status
7. To bill users for paid services
8. Purposes incidental to the above purposes of use

Article 4 (Changes to the Purpose of Use)

1. The Farm may change the purpose of use of personal information only when it is reasonably recognized that the changed purpose is related to the previous purpose.
2. When the purpose of use is changed, the Farm shall notify users of the changed purpose by a prescribed method or announce it on this website.

Article 5 (Provision of Personal Information to Third Parties)

1. The Farm will not provide personal information to third parties without prior consent from the user, except in the following cases or when otherwise permitted by the Act on the Protection of Personal Information and other laws and regulations.
   1. When it is necessary to protect a person's life, body, or property and it is difficult to obtain the individual's consent
   2. When it is especially necessary to improve public health or promote the sound growth of children and it is difficult to obtain the individual's consent
   3. When it is necessary to cooperate with a national or local government agency, or a person entrusted by such agency, in carrying out duties prescribed by laws and regulations, and obtaining the individual's consent may interfere with the execution of such duties
   4. When the following items have been announced or publicly disclosed in advance and the Farm has filed a notification with the Personal Information Protection Commission:
      1. That the purpose of use includes provision to third parties
      2. Data items provided to third parties
      3. Means or methods of provision to third parties
      4. That provision of personal information to third parties will be stopped upon the individual's request
      5. Method for accepting such requests from the individual
2. Notwithstanding the preceding paragraph, the recipient of the information will not be considered a third party in the following cases:
   1. When the Farm entrusts all or part of the handling of personal information within the scope necessary to achieve the purpose of use
   2. When personal information is provided as a result of business succession due to merger or other reasons
   3. When personal information is jointly used with specific parties, provided that the individual is notified in advance, or it is made readily accessible to the individual, regarding that fact, the items of personal information to be jointly used, the scope of joint users, the purpose of use by those users, and the name of the person responsible for managing the personal information

Article 6 (Disclosure of Personal Information)

1. When the Farm is requested by the individual to disclose personal information, the Farm will disclose it to the individual without delay. However, if disclosure falls under any of the following, all or part of the information may not be disclosed, and if a decision not to disclose is made, the Farm will notify the individual without delay. A fee of 1,000 yen per request will be charged for disclosure of personal information.
   1. When there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party
   2. When there is a risk of significantly hindering the proper execution of the Farm's business
   3. When disclosure would otherwise violate laws and regulations
2. Notwithstanding the preceding paragraph, as a general rule, information other than personal information, such as history information and characteristic information, will not be disclosed.

Article 7 (Correction and Deletion of Personal Information)

1. If a user's personal information held by the Farm is incorrect, the user may request correction, addition, or deletion of such personal information (hereinafter referred to as "correction, etc.") through procedures prescribed by the Farm.
2. If the Farm determines that it is necessary to respond to a request from a user under the preceding paragraph, the Farm shall make correction, etc. of the relevant personal information without delay.
3. When the Farm has made correction, etc. based on the preceding paragraph, or has decided not to make correction, etc., the Farm shall notify the user without delay.

Article 8 (Suspension of Use of Personal Information, etc.)

1. If the Farm is requested by the individual to suspend use or erase personal information (hereinafter referred to as "suspension of use, etc.") on the grounds that the information is being handled beyond the scope of the purpose of use, or that it was obtained by wrongful means, the Farm will conduct the necessary investigation without delay.
2. Based on the results of the investigation in the preceding paragraph, if the Farm determines that it is necessary to respond to the request, the Farm shall suspend use, etc. of the relevant personal information without delay.
3. When the Farm has suspended use, etc. based on the preceding paragraph, or has decided not to suspend use, etc., the Farm shall notify the individual without delay.
4. Notwithstanding the preceding two paragraphs, when suspension of use, etc. would incur substantial cost or is otherwise difficult, and alternative measures necessary to protect the user's rights and interests can be taken, the Farm shall take such alternative measures.

Article 9 (Changes to the Privacy Policy)

• The contents of this Policy may be changed without notifying users, except as otherwise provided in laws and regulations or in this Policy.
• Unless otherwise specified by the Farm, the revised Privacy Policy shall take effect when posted on this website.

Article 10 (Contact Desk)

• For inquiries regarding this Policy, please use the contact form.